Shipping & Return Policy

Shipping Information

At The Perfume Nest, we ensure that your order is packed with care and delivered safely to your doorstep.

  • Handling Time: All orders are processed and dispatched within 1–2 business days after confirmation.

  • Shipping Time: Once dispatched, delivery typically takes 2–3 business days across Pakistan.

  • Delivery Partners: We work with reliable courier services to make sure your perfumes reach you securely and on time.

Please note: Delivery times may vary slightly during sales, public holidays, or due to unforeseen courier delays.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS so you can easily monitor your delivery status.

Return & Replacement Policy

Your satisfaction is our top priority. If you receive a damaged or broken product, we’re here to help.

  • Returns are only accepted if the product is damaged upon arrival.

  • The issue must be reported within 48 hours of receiving your parcel.

  • You must provide video proof of unboxing clearly showing the condition of the parcel and product upon opening.

  • Once verified, we will replace the damaged item or issue a store credit, depending on your preference.

Non-Returnable Items

Due to the nature of our products, opened or used perfumes cannot be returned or exchanged unless they were damaged upon arrival.

Need Help?

If you have any questions about your order, shipping, or return, please reach out to us:
📩 Email: theperfumenestofficial@gmail.com
📞 Phone/WhatsApp: +92-339-0049000
📍 Location: Lahore, Pakistan